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Best Practices for Transitioning Clients to a PEO

Transitioning to a PEO

A Step-by-Step Roadmap to Seamless PEO Integration

  1. Conduct an Initial Assessment & Discovery
    • Meet with leadership to define objectives and success metrics
    • Inventory existing HR processes, payroll systems, and benefits programs
    • Identify potential compliance gaps and pain points
  2. Perform a Comprehensive Data Audit
    • Collect employee census data (demographics, salaries, classifications)
    • Review current benefits plan documents, carrier agreements, and claims history
    • Validate time-and-attendance records and payroll tax filings
  3. Customize Plan Design & Prepare a Proposal
    • Leverage PEO benchmarking data to tailor benefit tiers and contribution models
    • Analyze premium projections, projected savings, and rollover options
    • Present a clear, side-by-side comparison of current vs. PEO-managed costs
  4. Develop a Communication & Education Plan
    • Create FAQs, infographics, and enrollment guides for employees
    • Schedule town halls or webinars with the PEO’s benefits specialists
    • Train internal HR on co-employment nuances and support protocols
  5. Execute Data Migration & System Setup
    • Transfer payroll and HRIS data into the PEO’s platform using secure file feeds
    • Configure user permissions, self-service portals, and reporting dashboards
    • Run parallel payroll tests to confirm accuracy before go-live
  6. Facilitate Benefits Enrollment & Onboarding
    • Coordinate open/enrollment windows with PEO consultants
    • Offer on-site or virtual enrollment sessions with one-on-one support
    • Distribute digital benefit ID cards and confirm carrier activations
  7. Align Policies & Ensure Compliance
    • Review and update employee handbook, hand-off to PEO for centralized record-keeping
    • Confirm OSHA, ACA, FMLA, state-specific mandates, and workers’ comp coverage
    • Schedule periodic compliance audits and safety-training programs
  8. Provide Training & Ongoing Support
    • Host quarterly check-ins with a dedicated PEO account manager
    • Equip HR staff with troubleshooting guides and escalation pathways
    • Offer employee clinics on wellness programs, retirement planning, or telehealth
  9. Go-Live & Monitor Performance
    • Announce launch formally, highlighting wins and new services
    • Track key metrics: premium variance, enrollment rates, employee satisfaction
    • Address any discrepancies immediately via the PEO’s support team
  10. Review, Optimize & Scale
  • Adjust plan design, contribution strategies, and wellness offerings as needed
  • Conduct annual benefits benchmarking to identify new savings
  • Solicit employee feedback through surveys and focus groups